About Michelle Bootland

A Self-Insurance and Injury Management Consultant based in Adelaide, South Australia. With over 20 years of national experience, I help organisations, self-insured businesses, and insurers manage psychological and physical injury claims, return-to-work programs, and compliance strategies.

My services include case reviews, support with early intervention and procedural governance, gap-analyses and auditing preparation, rehabilitation and RTW coordination, stakeholder engagement, tribunal support, medico-legal investigations and training. I have first-hand knowledge and experience working across multiple jurisdictions in Australia including SA, NSW, VIC, QLD, WA, and NT.

  • Bachelor of Psychology – University of Adelaide and University of Tasmania

  • Edge Claims Management Training Certificate - JLT Risk Solutions

  • Former Supervising Member and Vocational Counsellor - Australian Society of Rehabilitation Counsellors

  • National Police Clearance - Australian Federal Police

  • Current Working With Children Check - Government of South Australia

  • Mediation and Conflict Resolution Certificate - Australian Defence Force

  • Comcare Accredited Provider - Comcare Commission

  • Return to Work Coordinator Certificate - Return to Work South Australian

  • Mental Health First Aid – Mindsavers

  • Mindfulness/ Acceptance Commitment Therapy - Mindsavers

  • Illicit Drug Diversion Initiative – Occupational Rehabilitation and Medical Services - Council of Australian Government

Why Choose Me

Credentials & Professional Memberships

  • Over two decades of experience delivering strategic injury management and self-insurance consulting across Australia

  • Proven track record, including above industry return-to-work success rate and significant reductions in long-term claims for self-insured employers

  • Expertise in psychological and physical injury claims management, towards both same and different employer goals, with a focus on sustainable, outcome-driven solutions

  • Regularly supports complex matters including managing sensitive industrial and psychological cases, attendance at tribunal, medico-legal reporting experience and completion of earning capacity assessments

  • Experience working with regulators, government departments, self-insured employers and major insurers, including RTWSA, icare, Comcare, and WorkCover, QComp, Gallagher Bassett, EML, Allianz, QBE, CGU, Suncorp, DXC

  • Strong communicator with a collaborative approach to engaging medical practitioners, legal teams, executives, and injured workers

Experience You Can Trust

  • Experience developing and implementing early intervention programs, injury management policy and procedure, gap analyses and auditing support

  • Excellent understanding of industrial law, medical terminology, treatment modalities and expected recovery timeframes

Compliance made clear.

Success made simple.

Consulting

Expertise in injury management and compliance strategies.

Services

Contact

inquires@MBCwc.com.au

+61 411 134 283

© 2025. Michelle Bootland. All Rights Reserved

Michelle Bootland acknowledges the Traditional Owners and Custodians of Country throughout Australia and recognises their continuing connection to land, waters, and communities. We pay our respects to Elders past, present, and emerging.

ABN 31 209 973 834

PI License no# 134362/000/25/P